Agent Compliance manager at Virtual Terminal Network

Virtual Terminal Network,VTN is a virtual Mobile /Web transaction network built for the emerging economies
Virtual Terminal Network has teamed up with the most innovative bank in Nigeria to provide Nigerians with a world-class and the first e-commerce payment solution designed for those in Nigeria.
The virtual payment solution is a revolutionary system that will make it safe and secure for Nigerian retailers and global merchants to receive virtual payments locally and globally.
VTN represents a void, the Holy Grail, that finally addresses worldwide concerns about electronic payments from Nigeria.
The lack of a safe online payment system has been hurting Nigeria businesses with over a decade behind in the e-commerce market. This is the first time that Nigerians will have a globally accepted ecommerce payment solution designed with their needs and concerns in mind.

Job Title : c: (Active Position)

Requisition Number : 0011

Work Location :Bodija, Ibadan, Oyo-State

Description :

Job Title: Agent Compliance manager: Requisition Number: 002 Work Location: Bodija, Ibadan, Oyo-State Candidate must reside in Ibadan About US: VTNETWORK LIMITED is an approved mobile payment operator in Nigeria Our service: The service allows subscribers to send money to anybody using their mobile phone and online. Successful candidate will be responsible for ensuring that VCASH agents comply with the rules governing mobile payment business in Nigeria. Candidate will interface with agents on a daily basis Must be familiar with mobile payment and cashless initiatives in Nigeria. Successful candidate will work in a fast paced technology driven environment, with emphasis on excellence and exceptionalism Our mission is to put VCASH service into the hands of millions of Nigerians by 2014. We are the first company to offer a truly innovative Web/Mobile payment solution for the Nigeria market. VTN’s brand is based on long term vision, innovation, dedication and unparalleled customer service. Key responsibilities include: Communicate with agents nationwide using the fastest and most cost effective means Define realistic road maps and strategy to ensure that agents comply and help them to comply Analyze and identify performing and non performing agents Meet compliance targets on a weekly basis Assist agents to comply by organizing training and certification seminars Identify compliance risk through completion of comprehensive agent business process reviews Document, track and report on agent compliance/operational risk or issues identified through these reviews Prepare weekly management reports and findings relating to agent compliance analysis Develop Standard operating procedures Develop and conduct ongoing and targeted compliance monitoring and/or testing Assist in execution of the compliance risk assessment schedule Skills and Requirements: Knowledge of VTN’s operations a plus Results-oriented individual with ability to identify dependencies and leverage multiple sources of information at once. Strong written and oral communications skills Must understand mobile and Internet technologies Solid analytical, problem solving and critical thinking skills Must be computer literate Must be very proficient in using social media as a way of engaging customers Outgoing personality Must be very proficient in using Microsoft office tools: (Excel, PowerPoint, MS Office) Qualification: Comfortable with balancing multiple, competing priorities and changes in scope / direction Capable of operating independently with minimal management supervision Strong interpersonal skills, ability to build relationships with peers and business support partners Ability to work effectively in a complex environment Bachelors Degree or equivalent plus at least 3 years working experience in an IT powered environment To apply for this position, please submit your CV online. CV must address the job requirements above to be considered VTNETWORK is an equal opportunity employer

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