Account Director - Upstream, Nigeria

Job Description

Upstream is looking to recruit an Account Director to cover the Nigerian operator market. The Account Director reports to the VP Sales located in London. This newly created role is responsible for managing all customer relationships at executive and operational level across Nigeria. Other neighbouring countries may be added depending on level of customer opportunities and available capacity.

The key purpose is to develop and execute on the account plan by defining all key growth sales strategies, tactics and action plans required to achieve all the key objectives (financial, operational and customer satisfaction). The Account Director acts as the main interface for all communications, coordinating issues and functioning as the main escalation point between Upstream and the customer.

Key Accountabilities

• Responsible for the Nigerian region (initially) and dedicated accounts.
• Deliver the target financial performance from the accounts and region (Revenue, EBITDA).
• Manage the complete P&L, business and marketing plans for the region.
• Ensure completion of all project related activities.
• Ultimate aim to develop the Nigerian region into one of the key regions in Africa for Upstream over the next two to three years.

Desired Skills & Experience

Knowledge, Skills and Experience

• At least 7 years’ direct sales experience (preferably within the VAS or Telecommunications sector).
• Understanding of business & proven track record of managing major operators within Africa.
• Strong ‘C’ level contacts within Nigeria.
• Ability to map out mobile operator’s organisation structure and political power base.
• Organised and structured thinking for planning and execution purposes.
• Leadership and gravitas to effectively conduct business activities.
• Salesmanship and effective communications.
• Time management (ability to work alone and develop own daily/weekly agenda).

Personal Characteristics

• A self-starter with strict attention to detail.
• Drive, self-confidence and resourcefulness.
• Vision, positive attitude and ability to think outside of the box.
• Lateral thinker.
• Analytically minded and able to engage with and utilise others to deliver targets.

Company Description

Upstream (Upstream - Mobile marketing solutions and media interactivity) is one of the largest mobile marketing solutions providers in the world and a pioneer in the industry. Upstream started its operations in 2001, launching some of the first global mobile marketing campaigns for blue chip brands such as Coca-Cola, Nestlé, Unilever, BSkyB and Shell. Since then the company has executed projects in more than 40 countries for some of the largest companies in the world, engaging more than 500m consumers and generating over $500m of incremental revenue for its clients. This unique ability to generate value from any customer base has made Upstream the preferred mobile marketing partner for some of the largest mobile operator groups across the globe including: Vodafone, T-Mobile, Telecom Italia, Orange, Telefónica, América Móvil, Bharti Airtel, STC, Etisalat, Wind Telecom and MTN. Upstream’s unparalleled knowledge, built on deep analysis of billions of real customer interactions across all continents and many industry sectors, is distilled in its Marketing Communications Suite (MCS): a powerful technology platform that offers some of the most effective and proven solutions in the industry. With mobile marketing spend poised to grow to $21.2 billion by 2012 (ABI Research), Upstream continues its rapid growth, focused on making the mobile channel ever more effective in maximizing customer conversion and boosting revenues.


Apply here: https://careers-upstream.icims.com/jobs/1137/job

Best of Luck!!!