8 Call Centre/ Customer Service Executives Wanted In Ikota, Lekki
Our client needs 8 customer service/ call centre agents in Ikota, Lekki immediately for resumption October 3rd, 2017
Remuneration: N40,000 Monthly
Job Details:
• Attracts potential customers by answering product and service questions; suggesting information about other services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• daily acquisition of new prospective clients/ /customers, daily lead generation, code calling, telemarketing, online sales, monitoring trends in social media extensive knowledge in using most social media tools, application channels, design and strategy.
• Manage the entire sales cycle from finding a client to securing a deal
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
Critical requirements
• Must be willing to resume immediately and live within the Ajah/ikota/vgc axis
• No minimum qualification ( OND, Diploma, HND, Bsc can apply)
• Must be willing to participate in our 2 day customer service certification program
Kindly send CV to [email protected] with the title customer service executives job
