Promasidor Nig. Recruiting ICT Helpdesk Supervisor

Promasidor Nigeria Limited, Makers of Cowbell, Cowbell Choco, Loya Milk, Miksi, Onga and Amila is a major player in the Food & 6everage Industry. We as an organization pay strong attention to our corporate social responsibility. We are a Customer-focused organization, with Respect for all and the environment, Excellent in Execution and we Support each other. We are seeking the services of talented, resourceful and experienced person to fill the under-listed position.

Job Title: Supervisor ICT help Desk
Ref No: SCIT012011

Job Specification
• Ensure the timely resolution of ICT Resources users’ problems/issues/ questions in a professional manner to minimize any downtime of business activities and or optimize their use of ICT resources.
• Support Promasidor Nigeria’s LAN/WAN and Telephony infrastructure applications (operating systems, e-mail systems etc) to ensure that they provide adequate support to the users, applications and infrastructure they support.

• Ensure that all “ICT hardware assets” within Promasidor Nigeria Ltd. Are available, functional, installed and used in a secure, safe and efficient way, this includes: Computer hardware (CPU, Printers, peripherals, accessories, etc.) UPS, etc. Manage Promasidor Nigeria’s software assets and ensure up to date customization of all desktops and laptops, clients’ operating systems and applications.

Competency Requirements
- Broad Knowledge of information Systems (Architecture & Security)
- Software (Office Suite & Email)
- Hardware (components of a computer, general maintenance)
- Networking (IP addressing, DNS)
- Systems Oriented
- General Business Process Knowledge.

Reports to : Coordinator-ICT Help Desk

Qualification
- Minimum BSC (Minimum second Class lower) I HND (Minimum Lower Credit) from a reputable university, either in Nigeria or abroad in Computer Science, Information Technology, Electrical Electronics Engineering or other related course.

Person Specification
- Minimum 3-5 years work experience in similar Role. Apple certification will be an added advantage.

Method of Application
All interested applicants should apply as follows Forward all applications to [email protected]. Applicants must attach their resume (Microsoft word format). In the subject of the mail, applicants should please quote only their full names, and the reference number of the position applied for e.g. Robert Yusuf Odewale SICT012011.
All applications must be received on or before the 1st of February 2011.
Only Shortlisted candidates will be contacted.