OPPORTUNITY, URC EMPLOYMENT

QUALITY IMPROVEMENT SPECIALIST FOR KNOWLEDGE MANAGEMENT & COMMUNICATIONS
POSITION ID: FY2010-54.HCI
HOURS: FULL-TIME, EXEMPT
SALARY: COMPETITIVE. COMMENSURATE WITH EXPERIENCE
LOCATION: BETHESDA, MARYLAND (HQ)

ABOUT UNIVERSITY RESEARCH CO., LLC (URC)
University Research Co., LL (URC) is a global company that works to improve the quality of health care, education and social services in the U.S. and around the world. We provide technical assistance and field research to strengthen health systems and service quality by empowering health workers to find and expand
proven and locally appropriate solutions to critical problems. Currently, our work spans over 30 countries.Our mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission (http://www.urc-chs.com/ ).

BACKGROUND ON THE HCI & QPI:
The USAID Health Care Improvement Project (HCI) is dedicated to improving health, population and nutrition services through technical support to service delivery institutions, country Ministries of Health, USAID country missions, and cooperating agencies. The project is a global leader in the advocacy, development,
and promotion of cost-effective methods to design and improve health care services and systems in developing and middle-income countries. An important global objective of the project is knowledge management: to facilitate documentation and sharing of evidence for improvement of specific care
processes, based on the work of individual QI teams, large-scale improvement efforts, and/or research, and to make this information readily available through Web technology, including the project’s Health Care Improvement Portal, http://www.hciproject.org.

HCI is managed by Quality and Performance Institute, (QPI), which has implemented quality improvement and operations research programs in health care since 1981. The models and methodologies used by QPI have evolved through two Primary Health Care Operations Research (PRICOR) contracts, three Quality Assurance Project (QAP) contracts, and currently through HCI, QPI continues to be at the cutting edge of health care improvement work in developing countries around the world.

RESPONSIBILITIES:
The HCI QI Specialist for Knowledge Management and Communications will collaborate with headquarters and country-level staff and report to the HCI Director of Knowledge Management and Communication.

To be considered, the candidate must be eligible to work full-time in the United States for an indefinite period.

LISTED ARE THE MAIN RESPONSIBILITIES OF THE POSITION:
Support content development for the HCI Portal related to improving the quality of health care in the areas of maternal, newborn and child health, HIV/AIDS, tuberculosis, malaria, reproductive health, chronic conditions care, patient safety, community health, services for orphans and vulnerable children, and human resources for health.
Serve as primary backstop for the HCI KM/Communications teams for specific countries and technical areas (to be identified) and assist with review of all quarterly review materials, annual reports, and work plans for these countries and technical areas. (Shared task with the KM Director and Communications Assistant.)
Support country teams in documenting improvement interventions and making this information available as appropriate on the HCI Portal and HCI Intranet.
Liaise with knowledge management/communication and technical teams of other agencies and USAID-funded projects that are working in areas relevant to the HCI Portal, to identify new resources to highlight on the HCI Portal and to encourage submission of improvement reports from other agencies.
Respond to requests for information about the work of the HCI Project and/or other informational requests related to health care improvement.
Make presentations about the HCI Portal and provide support to staff and external users in contributing to or searching for content on the HCI Portal.
Assist in writing and editing annual deliverables (Annual Project Report and Annual Self-Evaluation Report) based on inputs from HQ and country teams
Assist in writing and posting to the HCI Portal, Collaborative Profiles and Improvement Reports related to HCI field activities and in archiving information to document major QI interventions.
Assist in the design and implementation of studies to evaluate the usage and awareness of elements of the HCI knowledge management system, including web and email surveys and in-depth interviews.
Assist country teams, as requested, in documenting and synthesizing learning from major improvement efforts through field visits.
Assist country and HQ teams to prepare reports and articles for publication and mentor/support country staff to publish research and evaluation studies.
Actively participate in corporate business development activities.

MINIMUM QUALIFICATIONS:
You must be eligible to work full-time in the United States for an indefinite period without the need for visa sponsorship.
Masters degree in public health, public administration, international development, public policy, epidemiology, or a related field or its equivalent.
Minimum of two (2) years of experience related to international health or development. Program implementation experience in Africa or Latin America is highly desired.
Excellent writing and verbal communication skills.
Good analytical skills and ability to interpret public health and epidemiological data. High comfort level with writing about quantitative results of improvement interventions.
Fluency in English and Spanish or French is required. Must be able to review reports in French or Spanish and summarize key content in English.
Familiarity with USAID is desired.
Willingness to travel to work with project teams in developing countries.

TO APPLY:
For immediate consideration, apply by clicking on this link: https://home.eease.com/recruit/?id=525448
Please cut and your cover letter in the “Application Notes” section. Or, fax your cover letter and CV to HR at 301-941-8650 with “QI Specialist for KM & Communications” in the subject line.

Only candidates clearly meeting the requirements for this position will be contacted. However, since we are active around the world in the field of public health, we may wish to retain your CV in our consultant database against other/future opportunities, unless you direct us otherwise. Thank you.

OUR WEBSITE: www.urc-chs.com