Entry Level Sales/Customer Service Officer

Responsibilities:

• Advising present or prospective customers by answering incoming calls, converting inquiries into sales and making outbound calls
• Processing customer orders and up-selling products based on identified customer needs
• Maintaining quality service by following organization standards
• Contributing to team effort by accomplishing related results as needed
• Being the first point of contact for customers
• Working towards and achieving stretching personal and team objectives
• Identifying how we can best help customers

Requirements/Skills

• Computer Skills – MS office packages
• Fast and accurate in typing (at least 39 words per minute)
• Dynamic and enthusiastic person with good written and verbal communication skills
• Persuasion and Influencing skills, strong negotiating skills
• Good work organization, time management skills and ability to work under pressure
• Ability to work quickly, methodically and accurately
• Sound interpersonal skills
• Ability to work as part of a team
• Self-motivated, delivers quality work and is proactive
• Result driven as this is a high-performance, output environment
• Ability to work to targets
• Ability to self-manage and self-motivate- must be a self-starter.

MODE OF APPLICATION;
Applicants that qualify for this position, having met with all the requirements should forward their CV and Cover letter to the Management [email protected] NOTE; Preference will be given to Lagos Residents.