MTN is a Multinational company in Nigeria and is now recruiting, the above positions are presently open.Key ResponsibilitiesTo attend to all customer’s enquiries and sell competitive products.To offer sales advice on products to customersBuild and maintain effective customer relationshipTo strategically engage in active selling of products and close sales opportunitiesSupport and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.To deal with customers via telephone, Internet, e-mail and instant messaging.Requirements/Skills:Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.Must be able to learn quickly so they can acquire the product knowledge to answ
Customer Service Executives/Call Center Agents Recruitment