PIZZA RESTAURANT

Pizza Restaurant is a good restaurant where both local and American dishes are been sold,it is located in Lagos and Ibadan, Nigeria. Our services include out door and indoor.
We are growing and looking for qualified and outstanding individuals to join our family and fill the vacant positions:

Agents
Manager
Supervisor
Waiter
Cashiers
Bar man
Customer care Rep
Engineers
Chef
Sales Rep
Drivers
Cleaners
Security officers
Analyst
Procurement officer
Job Title: vacancies@ PIZZA RESTAURANT (Entry Level)

Location: Lagos
Job Skill
· computer literate with solid familiarity with Windows and MS Office suite
· Excellent oral and written communication and interpersonal skills
· Excellent problem-resolution skills.
· Ability to learn, retain and apply large amounts of product, procedure, policy and system information.
· Ability to meet established productivity, effectiveness, training and quality goals.
· Ability to work in a highly-structured environment – take scheduled lunches and breaks, Flexibility in responding to change or business needs.
· Ability to accommodate non-traditional work schedules.
· Time management.
· Good customer care skills.
Language Skill
· English, Hausa, Yoruba and Igbo
Responsibilities
· Reports directly to the Team leads
· Answer phone and reply emails to respond to general customer inquiries / complaints.
· Project a professional company image through phone / email interaction and resolve all customers’ / caller’ complaints and issues.
· Provide callers / customers with appropriate and correct information, manage length / duration of calls and generate customer satisfaction.
· Manage difficult customer situations and transfer calls to appropriate persons when necessary
· Update exiting customers’ data base with changes and the status of each customer and recommend process improvements
· Ensure that the clean room policy is observed.
· Agent should ensure that they have a good knowledge of the clients and company product.
Requirements
· Years Of Experience: Entry Level
· Minimium Qualification: O.N.D.
Additional Requirements
· Accurate comprehension, interpretation and capturing of information
· Accuracy and timely response to calls
· Process adherence
· Attitude to work
· Call handling
Application Closing Date
30th May, 2016
All interested applicants should forward his/her curriculum vitae/resume [email protected]