Successful candidate will have the responsibility of:

MAIN ACTIVITIES/RESPONSIBILITIES

Duties as Head shall include but is not restricted to responsibility over 4 key areas as listed below:

• New businesses
• Brand development
• Customer experience
• Brand research

These would involve:
• Market and expand the unit via acquisition of new client base.
• Manage client relationships, overseeing all clients brand development and execution initiatives and representing the company at all client touch points.
• Co-ordinates all departments within the unit.
• Liaises with other units within the agency.
• Organize and implement client relations schemes including:
• Client satisfaction surveys
• Client development activities
• Sales drive incentives
• Special events
• New concepts or sales and marketing
• Develop and implement strategies which shape future business delivery and provide the best possible business.
• Drives staff training within the unit and responsible for training and developing a potential replacement from within the existing team
• Marketing of service/development of the unit
• Work with the accounting (credit control department) to ensure dispatch of invoices for completed projects, follow-up and collection of funds.
• Management ( in conjunction with the HR dept) of non signalized staff issues within the unit
• Design, implement, and facilitate annual marketing strategy plan for the unit.
• Organize and implement client relations scheme managing external Agencies and working closely with internal teams.
• Any other duty as may be requested by management

JOB SPECIFICATIONS
EDUCATION QUALIFICATIONS & PROFESSIONAL COMPETENCIES:
• First Degree in Marketing /Communication or other advertising related areas. A business related masters degree will be a strong advantage
• Membership of APCON or at least one professional marketing or research association

EXPERIENCE:
• Minimum 3 years ‘hands on’ experience in brands development, client servicing within an advertising /advertising related agency or a senior position within the brand (Devpt) department of the firm

KEY COMPETENCIES REQUIREMENTS:
KNOWLEDGE AND SKILLS
• Detail oriented
• Work requires professional written and verbal communication and interpersonal skills.
• Ability to multitask efficiently
• Excellent verbal and written communication skills

TECHNICAL COMPETENCIES:
• An understanding of accounts/finance and their relationship to business
• Project management and market research experience a plus
• Must have carried out an advertising campaign from start to finish
• Marketing skills a must
• A knowledge of copywriting, account planning and an eye for graphics a plus
• Computer proficiency a given

BEHAVIORAL COMPETENCIES:
• Excellent communication and presentation skills
• Strong leadership and team building skills
• Strong interpersonal skills and ability to work with and lead teams
• Excellent command of the English language - spoken and written

Qualified and interested candidates should send their CVs to the email address below latest Tuesday 1st December 2009 as interviews commence immediately.

email: [email protected] ASAP

thank you