ECF Travels and Tours Ltd is a leading travels support company in sub-Saharan Africa, established and located in the heart of Lagos, Nigeria. We are looking for suitably qualified candidates to fill the role of Travel consultants.
Job Title: Travel Consultant
Qualification: HND/BA/BSc in travel and tourism or related field
Experience: 1-3 years
Location: Lagos at
Job Type: Full Time
Job Field: Aviation/Travel/Leisure
Job Summary
The travel consultant will specialize in coordinating and booking travel arrangements for individuals, family, groups and businesses.
Job Details:
- Responsible for flight booking and managing client’s itinerary (domestics/internationals)
- Advising clients on travel arrangements, e.g. visas and passports
- Assist client to secure hotel accommodation, airport pick up service etc.
- Conduct research on various destinations and means of travel regarding prices, customs, weather conditions reviews etc
- Analyze client's specifications and suggest suitable travel packages or services
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents of every trip
- Ensure that company’s revenue and profit targets are met
- Dealing with complaints or refunds
- Handle client's needs, budgets, likes and dislikes to make appropriate recommendations
- Supply clients with pertinent information and useful materials (guides, maps, event programs etc)
Job Requirements:
- Excellent knowledge of travelling software (Computer reservation system, GDS systems, e-travel)
- Ability to present, persuade and communicate effectively
- Ability to handle queries, resolve issues and follow up on clients
- Excellent customer-service skills
- Must be detail oriented
- Must have strong organizational skills
- Proven working experience as a travel consultant
Method of Application:
Interested applicant should forward their CV to [email protected]
Application Closing Date
Not Specified