ECF Travels and Tours Ltd is a leading travels support company in sub-Saharan Africa, established and located in the heart of Lagos, Nigeria. We are looking for suitably qualified candidates to fill the role of Travel consultants.

Job Title: Travel Consultant
Qualification: HND/BA/BSc in travel and tourism or related field
Experience: 1-3 years
Location: Lagos at
Job Type: Full Time
Job Field: Aviation/Travel/Leisure

Job Summary
The travel consultant will specialize in coordinating and booking travel arrangements for individuals, family, groups and businesses.
Job Details:

  • Responsible for flight booking and managing client’s itinerary (domestics/internationals)
  • Advising clients on travel arrangements, e.g. visas and passports
  • Assist client to secure hotel accommodation, airport pick up service etc.
  • Conduct research on various destinations and means of travel regarding prices, customs, weather conditions reviews etc
  • Analyze client's specifications and suggest suitable travel packages or services
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents of every trip
  • Ensure that company’s revenue and profit targets are met
  • Dealing with complaints or refunds
  • Handle client's needs, budgets, likes and dislikes to make appropriate recommendations
  • Supply clients with pertinent information and useful materials (guides, maps, event programs etc)

Job Requirements:

  • Excellent knowledge of travelling software (Computer reservation system, GDS systems, e-travel)
  • Ability to present, persuade and communicate effectively
  • Ability to handle queries, resolve issues and follow up on clients
  • Excellent customer-service skills
  • Must be detail oriented
  • Must have strong organizational skills
  • Proven working experience as a travel consultant


Method of Application:
Interested applicant should forward their CV to [email protected]

Application Closing Date
Not Specified