UPDATED FOR JULY 2016COURSE OUTLINECourse descriptionThis course focuses on both the management of product quality and the management of the process quality for creating project deliverables. It provides exposure to the tools, techniques, and metrics used to ensure that sufficient product and process quality is achieved. It includes assignments which allow participants to learn how to plan quality into a project and determine key metrics to manage project and process quality.Who should attend ?This course is primarily designed for engineers, project managers and supervisors, quality control and quality assurance personnel and anyone with interest in quality planning, control and supervision. This includes exposure to basic project management techniques such as scope, activity, and resource planning.What you will achieveAn understanding of the relationship among quality planning, quality assurance, and quality controlAn understanding of numerous tools and techniques which can be used to monitor and improve qualityThe ability to develop and track key quality metrics to satisfy customer needsThe ability to determine process metrics to maintain quality standardsAn understanding of the responsibilities of senior management, the project manager, and project team members to ensure the existence of an adequate quality management processWhat you will learnRoles and Responsibilities of QA / QC EngineerProject Quality Management PrinciplesTools for Project Quality ManagementModels for Continuous Quality Improvement of the Project Management ProcessProduct Quality vs. Process QualityIntroduction to ISO 9001 . ISO 9004 , ISO 14000. ISO 19011International Codes and StandardsControl of Nonconforming of Items / ProductsPreparation of Project Quality PlanPreparation of Inspection Test Plans – ITPsFinal QA / QC DocumentationDATE: 11th - 29th July 2016DURATION: 2WEEKSTIME: 11am - 1pmCOST: 50,000 Call: 07035816455 for bookingLocation: 14 Woji road rumuogba Port Harcourtwww.hightechng.com or email [email protected]