Topic: Human resources/customer relation personel

REF NO: GGR/2014/HRM/007030CR
1.

Company: Bloom Net Inc.Lagos
Specialization : Consulting/Customer services
Minimum Qualification: HND

Required Experience: 1-3 years

Job Description/Responsibilities:


Ensure outstanding customer satisfaction by maintaining strong working relationships.

Guide and lead team members to deliver products/services that meet or exceed the customer requirements.

Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

Manage and train human resources to ensure quality and consistency of service to customers.


Assist sales team in business acquisitions, planning, retention and management.

Maintain complete and accurate customer correspondence data.

Assist in making major business decisions.

Develop and update client related reports.

Managing client relationships to build a reputation for excellent service and generate repeat business.

Identify and develop problem solving methodologies to resolve customer issues.

Requirements/Skills:

1.Must be a problem solver.
2.Ability to recognize his audience and media.
3.Ability to think outside the organization.
4.Ability to research and synthesize information.
5.Must understand the objectives of the organization.
6.Must possess excellent writing and speaking skills.
7.Must be a smart and easily acceptable personality

HOW TO APPLY
Qualified applicants should forward their resume/ cover letter quoting the position applying for to Email address >> [email protected]

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