Topic: Customer Service Representatives

The vacancy is still open

Everyone is born to be great in life, but its courage and focus to work the success out.

Now is the time to act.

Vacancy is still open.

Vacancy is still open.

Success is thing of the mind.

Vacancy is still open.

The secret of getting things done is to act now.

Vacancy is still open

Job Description

Job Title : Customer Services Representatives
Reference No : Bnlng/28597Crm
Minimum Experience : 1 - 3 Years
Minimum Qualification : Hnd
Slot -2

Responsibilities


● Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Requirement /Skills -
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking .

Method of Application
Legible applicants should send their credentials / cover letter specifying the position applying for via Email to >>>>>> [email protected]

The secret of getting things done is to act now.