JOB TITLE: Customer Service Officer

Our Client in the automotive industry seeks to recruit a Customer Service Officer in their Lagos branch. The candidate will be responsible for:

Key Responsibilities

  • Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge
  • Actively build strong relationships with customers and gain an understanding of their business, service needs and desires
  • Be the owner of all customer issues and engage relevant stakeholders (internal and external) as required to facilitate timely and effective resolution
  • Actively drive awareness and utilisation of the company’s products and services
  • Perform any related tasks as assigned

Qualification & Experience

  • Minimum of B.Sc, HND qualification.
  • With at least 2 year(s) experience

Other Requirements

  • Proficiency in Microsoft Office tools
  • Good multitasking capabilities
  • Attention to detail
  • Data Analytics
  • Good Interpersonal skills
  • Excellent written and verbal communication skills.

Qualified candidates should send their CV to [email protected] on or before the 12th of March 2018