Customer Service Officer Needed at Automotive Company
JOB TITLE: Customer Service Officer
Our Client in the automotive industry seeks to recruit a Customer Service Officer in their Lagos branch. The candidate will be responsible for:
Key Responsibilities
- Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge
- Actively build strong relationships with customers and gain an understanding of their business, service needs and desires
- Be the owner of all customer issues and engage relevant stakeholders (internal and external) as required to facilitate timely and effective resolution
- Actively drive awareness and utilisation of the company’s products and services
- Perform any related tasks as assigned
Qualification & Experience
- Minimum of B.Sc, HND qualification.
- With at least 2 year(s) experience
Other Requirements
- Proficiency in Microsoft Office tools
- Good multitasking capabilities
- Attention to detail
- Data Analytics
- Good Interpersonal skills
- Excellent written and verbal communication skills.
Qualified candidates should send their CV to [email protected] on or before the 12th of March 2018