This is a newly established company in Lagos state into re branding and packaging of goods and services currently recruiting into the administrative unit needed a passionate and focus Nigerian to occupy the position in the company,,,,,
Below are responsibilities.......
RESPONSIBILITIES



  • Deal directly with customers either by telephone, electronically or face to face.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Organize workflow to meet customer time frames.
  • Direct requests and unresolved issues to the designated resource.
  • Keep records of customer interactions and transactions.
  • Maintain customer databases.
  • Manage administration.
  • Provide help for customer who is making high value purchase or buying online and wants to make esquires before parting away with their money.
  • Handling and resolves complaints.
  • Escalate inquiries.
  • Creating reports of the company activities
  • Ensured cleanliness of all staff work area and general office space.
  • Welcomed guests and attended to incoming calls.
  • Ensured all official documents and files were properly handled, arranged and redistributed as needed.
  • Assisted as an IT support staff in troubleshooting computer hardware challenges.
  • Assisted with development of training schedules and materials for clients.
  • supported in the implementation and administration of Easybanc Banking Software for the company.
  • Key Busines Softwares Known Microsoft Office: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Outlook.Electronic Document Management Solution (LogicalDoc).Asset Management Software.CRM applications.
  • SKILLS
  • Expertise Training and development.
  • Service Orientation.
  • Coordination.
  • Customer Service.
  • Office administration and management.
  • · Proficiency in the use of Microsoft Office Application with particular strength in Microsoft Word, Excel and Internet Explorer.
  • Excellent Communication skill with a can-do attitude
  • Ability to work with little or no supervision
  • Good team player and a “Quality Service” professional.
  • Great persuasion skill.
  • Asset management implementation.
  • Document management
  • EDUCATION AND EXPERIENCE


  • Minimum of OND in any related discipline
  • Knowledge of Project Management and Public Relations.
  • Minimum of 1-2 years work experience.


  • METHOD OF APPLICATION
  • Application closes on 15th of MARCH,2015,Interested candidate should forward CV to [email protected]